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I forgot my administrator’s ID and password. How can I retrieve them?

Cause :   Administrator’s ID and password are incorrect and you need to recover them.
 
 
Resolution :
 
1.   Open a browser and go to   http://admin.startsupport.com
2.   Click “I forgot my password”.
 

 
 
3.   Enter the ID and email to recover the password. Or, enter just the email to recover the ID.