Knowledgebase/Community Help/Tips & Tutorials

Embedding the StartSupport.com Connection Box in your own Site!

Mike
posted this on July 26, 2010 14:58

As a RemoteCall Lite or Pro user you can embed the http://www.startsupport.com connection box right into your own site. To do so, simply copy and paste the html code below in your website source code where you want the connection box to appear. The box will appear as below, requesting your customers to enter their name and the 6-digit connection code to connect with you.

Connection Code Method (for RemoteCall Lite and Pro)

 Small Frame Integration

<iframe border="0" frameborder="0" scrolling="no" src="http://wwwus.startsupport.com/WebRelay/bann1100?relay_uri=" width="140" height="199"> </iframe>

conx_box-small_frame.png


Full Frame Integration

<iframe border="0" frameborder="0" scrolling="no" src="http://www.startsupport.com" width="455" height="230"> </iframe>

conx_box-full_frame.png

 

Web-Icon Method - Personal Support URL (for RemoteCall Pro only)

For RemoteCall Pro users, you can utilize our patented Web-Icon connection method, as seen below; allowing your customers to connect with you in seconds, without the need to enter a 6-digit connection code. Simply direct your users to click your waiting icon to initiate the connection. For more information on RemoteCall Pro and the Web-Icon connection method, please contact us at support.us@rsupport.com or 1-888-348-6330.

Small Frame Integration

<iframe border="0" frameborder="0" scrolling="0" src="http://authus.startsupport.com/WebRelay/bann1100?relay_uri=PERSONALURL" width="185" height="210"></iframe>

web-icon_small_frame.png

Full Frame Integration

<iframe border="0" frameborder="0" scrolling="no" src="http://www.startsupport.com/PERSONALURL" width="384"  height="464"> </iframe>

startsupport_custom_page.png